Right Mindset + Right Skills = Better Performance
Building the confidence to develop better long-term relationships with clients, consult more effectively, negotiate more strategically and apply closing skills with greater confidence.
Examples of our sales training workshops include:
Consultative Selling: This training covers how to plan and structure sales calls effectively, understand decision makers and the decision-making process, present according to the customer’s style, and handle objectons effectively.
Smarter Selling: Building Trusted RelationshipsThis licensed programme provides insights and techniques to build trusted relationship, engage with clients creatively and provide value in every client conversation. Proprietary tools and approaches include:
- I-We-U openings: to build rapport and trust from the opening words
- Prefrr™ profiling: to understand how our behaviours impact relationships
- SHAPE questioning: to engage with the client and discover their priorities
- Value Sheets: to focus on the buyer’s issues, and what they value
- Need-Feature-Benefit & Storytelling: to position offerings & prove capability.
Sales Negotiating: Participants apply a step-by step process for planning and conducting sales negotiations systematically and effectively. Through tailored role-plays, case studies and best practice sharing, participants learn how to plan and prepare for negotiations systematically and develop skills for exploring options, highlighting value, and making concessions. We also how to explore how different negotiating tactics can be skilfully used to gain a better result.
Sales Coaching: We provide sales managers with the insights, skills and tools to coach their team members as a regular, ongoing process throughout the year. Participants learn how to plan, implement and follow-up on coaching conversations to maximise involvement, ownership and commitment, and learn how to structure different types of coaching conversations through tailored cases and role-plays.